Collision Center

What you should do if you have a collision.

Having a collision is a bad enough. The repair process shouldn't add to the pain. That's why we at Bergstrom Neenah Ford-Lincoln have put together the information on this page as well as comprehensive Collision Guide that you can download by clicking here. We hope it helps to make the entire collision and repair experience less stressful.

Your Rights:

1. You have the right to choose the collision center that repairs your vehicle. The insurance company can't force you to go to a collision center of their choosing.
2. You have the right to choose the type of parts that are used in the repair process.
3. You don't have to release your vehicle to the collision center to begin the repair process before you're ready.

Make sure to review the completed estimate before the repairs begin. It will list the work to be done and the parts that will be used in the repair.

Why you should choose Original Ford Parts when you are in an accident.

Because insurer's want to keep repair costs down, they'll often specify the use of aftermarket, remanufactured, or even salvaged parts. This could, of course, lead to parts that don't have the same fit, finish, quality and durability of Original Ford Parts.

Ford Original Parts are designed and manufactured specifically for your Ford, so you can be sure they will fit precisely and provide long-lasting performance. In addition, to ensure optimal safety and performance in today's advanced driver-assist systems that all parts work together as a system.